- The Grove Medical Centre opens its doors to patients today
- A new look and approach to providing patient healthcare in Sherborne.
As of July 1, 2019, The Grove Medical Centre opened its doors for the first time and welcomed its first patients.
Previously the Newlands and Bute House surgeries, The Grove’s 60 staff of doctors, nurses, dispensary chemists, patient services and administration teams have completed the merger of both practices to deliver excellence and expanded clinical services to its 12,500 reregistered patients.
Dr Rob Childs, senior partner commented;
“ Our primary focus and objectives remain unaltered, which are to provide the best clinical services to all of our patients. To achieve what is best for the patient, we have to adapt and use the best clinicians and communication skills in the practice.
“The merger allows this new Sherborne practice to meet the ever-demanding challenges of today’s primary care within the NHS. The reality is many of the traditional practices and patient expectations built around the “personal connection” with “your GP” are things of the past.
“ The NHS of today, and of the future, is focused on how best can we improve patient care and who within the clinical practice is best suited to treat the patient. It is no longer about an historic and sometimes invisible relationship.
“At The Grove we are fortunate to have 8 highly qualified doctors, each with a wealth of experience and clinical interests. Similarly, our 2 Advanced Nurse Practitioners and 11 Practice Nurses, 7 dispensers and 15 Healthcare Assistants bring their own skills and disciplines to the practice. In fact, we wish to increase our staff members and a new GP, Dr Nick Berry, will be joining us in September. We are also recruiting new staff for our patient services and administration teams. Ask at reception for information.
“We all recognise that a number of our patients may have worries regarding some of the changes we are introducing. This is natural and expected. However all of our patients can be sure we are committed to providing them with the best clinical care available.”
The Grove’s Managing Partner – Alex Kimber continued;
“One of the new services is the introduction of a fully trained Patient Services Team. These staff members will be the patient’s first point of contact in the practice. The role of this team is to gather information about the patient’s needs. We can reassure patients they are not looking for or wanting the detail of the issue, just enough to enable them to guide to the most appropriate member of the team.”
Another new services to be introduced at The Grove Medical Centre is a new online patient service, eConsult is the first step in our approach to online consultation. This allows those patients who have a non-urgent need or query, the ability to find reliable advice and information about their issue or communicate directly with the clinical team online who will respond within 48 hours by email or telephone with advice or next steps. More information can be found on our website www.thegrovemedcentre.co.uk